Guidance text

  • Purpose.
  • Recover your account if you forget your password.
  • Send.
  • Complete the 'Email address' and 'Recovery answer' fields. Press the 'Send' button to send a one-time pass (OTP) code to your email address.
  • Cancel.
  • Press the 'Cancel' button if you no longer wish to recover your account.
  • Notes:
  • You may enter a new password on the Edit Account Page, which will be displayed after you press the 'Submit' button.